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Shipping & Returns

Worldwide Free Shipping  For Orders Over $29.99 ✈

Shipping Range

  • We ship to almost every country in the world except the following ones, due to shipping restrictions. We're sorry and will keep working on this.

    • Bermuda
    • South Africa
    • Egypt
    • Cuba
    • Iran
    • Sudan
    • Syria
    • Guadeloupe

Shipping Cost

  • You can enjoy free shipping on orders over US$29.99, Otherwise, it costs US$8.99.

Delivery Time

-Total delivery time = processing time + shipping time(excluding customs delays, weekends, holidays)
-Processing Time: 1-3 business days (Usually within 24h, and it will be delayed to within 48-72h during holidays.

Wrong Shipping Information

  • If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
  • Contact us at contact@mail.coleyes.com

Returns

  • When you receive the package, please check whether the package is in good condition. If you receive a defective product, we will replace it for free (defects include: broken lens or other quality problems)

  • Contact us at contact@mail.coleyes.com
Country Shipping time Logistics
United States 9–15 days Default Logistics
United States 6–9 days Advanced Shipping
United Kingdom 6-9 days Default Logistics
Canada 9-15 days Default Logistics
Germany 7-10 days Default Logistics
Italy 7-10 days Default Logistics
France 5-9 days Default Logistics
Spain 8-10 days Default Logistics
Australia 8-15 days Default Logistics
Israel 10-15 days Default Logistics
Countries outside Europe 15-20 days. Default Logistics

The shipping time is up to multiple factors, like the destination country, custom, weather, and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

If you haven't received the package for a long time, it may be a case of package loss, please contact us in time, we will handle it for you.

Note: These shipping times are only for your reference.