Shipping Cost
- Enjoy free shipping on orders over $35 USD.
- Orders below $35 USD cost $8.99 USD for shipping.
We ship worldwide except for these restricted areas:
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Armed Forces Of USA, Algeria, Brazil, Bermuda, Cuba, Egypt, Guadeloupe, Iran, Latvia, Nicaragua, South Africa, Sudan, Syria, Slovakia.
We’re sorry for any inconvenience and are working to expand our reach.
Delivery Time
Total Delivery Time = Processing Time + Shipping Time
- Processing Time: 1–2 business days (may extend to 48–72 hours during holidays).
- Shipping Time (estimated after dispatch):
- United States: 9–15 days (Default), 6–9 days (Advanced Shipping $7.99–$10.99).
- United Kingdom: 6–9 days.
- Canada: 9–15 days.
- Germany/Italy: 7–10 days.
- France: 5–9 days.
- Spain: 8–10 days.
- Australia: 8–15 days.
- Israel: 10–15 days.
- Non-European countries: 15–20 days.
Note: Delivery time depends on factors like customs, weather, and destination country.
If your package hasn’t arrived for an extended time, please contact us immediately for assistance.
Order Tracking
- After shipment, we’ll email you a tracking link (via track.4px.com).
- Tracking updates may take 1–2 business days. If no update appears within 72 hours, please contact us at contact@mail.coleyes.com.
Wrong Shipping Information
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If you provide incorrect shipping details, please contact us within 2 hours at contact@mail.coleyes.com.
Returns
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Upon receiving your package, check for defects (e.g., broken lenses). If there’s an issue, we’ll replace the product for free.
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For help, email us at contact@mail.coleyes.com.